Política de privacidad

RGPD and LSSI-CE Information Clause

In accordance with the provisions of current regulations on Data Protection, we inform you that the joint controllers of your data are Chaturi LLC-FZ (hereinafter, “AFÍLIAME”) with registered office located at Meydan Grandstand, 6th floor, Meydan Road, Nad Al Sheba, Dubai, Dubai; for the purposes of:

  • Processing your subscription request and periodically sending you news regarding possible services and our newsletter.

  • Fulfilling the commitments arising from the relationship we maintain with the user.

  • Responding to user queries.

  • Displaying and sending advertising or promotional information about AFÍLIAME and related projects.

  • Improving the platform’s performance by analyzing and interpreting user statistics.

  • Billing for services or financial processing.

The personal data provided will be kept as long as the commercial relationship is maintained and its deletion is not requested by the interested party, considering the time periods provided by legislation regarding the limitation of liabilities.

Unless the user informs us otherwise, we will understand that their data has not been modified, and they agree to notify AFÍLIAME of any changes, and also give us their consent to use them for the purposes mentioned above.

AFÍLIAME informs that they will process the data in a lawful, fair, transparent, adequate, pertinent, limited, accurate and updated manner. For this reason, both parties agree to adopt all reasonable measures to ensure that they are deleted or rectified without delay when they are inaccurate.

In accordance with the rights conferred by current data protection regulations, the user may exercise the rights of access, rectification, limitation of processing, deletion, portability and opposition to the processing of his or her personal data, as well as the consent given for the processing thereof, by directing his or her request to the postal address indicated above.

We inform you that you may revoke the consent granted at any time, both for the sending of commercial communications, or any other action carried out by AFÍLIAME, by sending an email to the email address indicated below.

You may contact the competent Control Authority to submit any claim you consider appropriate.

You can find further information by consulting the SUMMARY OF DATA PROTECTION INFORMATION, which you will find at the end.


Personal Information Provided

Depending on the services offered, AFÍLIAME collects different types of information:

  • Content and data provided when registering for any promotion or communicating/contracting any service.

  • Information about the user’s use of the website.

  • Information about computers, phones, or other devices used to access the web, such as operating system, hardware version, device configuration, software types, battery status, signal strength, device identifiers, geolocation (via GPS, Bluetooth, or Wi-Fi), mobile provider, browser type, language, time zone, mobile phone number, and IP address.

  • Information collected when the user visits or uses third-party websites and applications using our services (e.g., “Like” button, Facebook login, or our advertising and measurement services). This includes website usage, app interactions, and shared data from the developer or publisher.


Social Media Privacy Policy

In accordance with the current regulations on Personal Data Protection (RGPD) and Law 34/2002 of July 11, on Information Society Services and Electronic Commerce (LSSI-CE), AFÍLIAME informs users that it has created profiles on Facebook, Instagram, and Twitter to advertise its products and services and foster interaction with its clients.

Users with a profile on these social networks can join AFÍLIAME’s pages, thereby showing interest in the information published. By joining our social pages, the user gives consent for the processing of the personal data available in their profile.

Users can access the privacy policies of Facebook, Instagram, and Twitter and configure their profiles to ensure their privacy.

AFÍLIAME will use social media for advertising purposes and, if it processes personal contact data for direct marketing, it will always comply with RGPD and LSSI-CE requirements.

Privacy policy links:

AFÍLIAME will have access to and process only public user information, especially contact names and any data shared on Facebook and Twitter profiles. This data is used exclusively within the social network.

AFÍLIAME will perform the following actions:

  • Access public profile information

  • Publish information on the user’s profile

  • Send personal and individual messages via Facebook and Twitter

  • Post updates from AFÍLIAME on Facebook, Instagram, and Twitter on the user’s profile

Users can control their connections, remove content, and restrict sharing by adjusting their privacy settings on Facebook, Instagram, and Twitter.


Contests and Promotions on Social Networks

AFÍLIAME reserves the right to conduct contests and promotions. The terms and conditions for each event, when conducted via Facebook, Instagram, or Twitter, will be published on the corresponding platform, always in compliance with LSSI-CE and any applicable law.

Facebook, Instagram, and Twitter do not sponsor, endorse, or administer any of these activities, nor are they associated with them.


Summary: Information on Data Protection

Joint Controllers

Who is responsible for your data?
1º Identity:
Chaturi LLC-FZ – AFÍLIAME
Address: Meydan Grandstand, 6th floor, Meydan Road, Nad Al Sheba, Dubai
Email: [email protected] | [email protected]


Purpose and Retention

Why do we process your data?

We process the information provided by interested parties to offer the requested service and manage billing, including:

  • Process registration requests, payments, and periodically send notifications about platform updates

  • Manage newsletter subscriptions

  • Fulfill the commitments of the user relationship

  • Respond to user queries

  • Display and send promotional information about AFÍLIAME or its affiliated brokers

  • Promote AFÍLIAME and related projects

  • Analyze statistics to improve platform performance

  • Manage billing and affiliate network payments

How long do we store your data?

Data will be stored while the commercial relationship exists and deletion is not requested by the user, observing legal timeframes for liability limitation.


Legitimization

What is the legal basis for processing your data?

Legitimate interest of the controller and user consent for contractual execution.


Recipients

Who may receive your data?

  • AFÍLIAME group companies for administrative/internal purposes

  • Tax/accounting advisory agencies

  • IT service providers for system maintenance

  • Social media platforms (Facebook, Instagram, Twitter)

  • Payment gateway providers

  • Consulting, certification, and legal advisory companies


Your Rights

What are your rights regarding your data?

You may:

  • Access your personal data

  • Request rectification or deletion

  • Limit or object to data processing

  • Request data portability

  • Withdraw consent at any time

Requests can be submitted via email to: [email protected] | [email protected]


Origin

Where do we obtain your data?

Data is obtained directly from the user or their legal representative.

Categories of data:

  • Identification: alias, name, surname, ID, postal address, phone, email

  • Billing and business relationship data

  • Website usage

  • Device and geolocation information

  • Website/app visit data

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